Happy to refund your money on proof of purchase as well as the agreement that your complaint is valid and reasonable. (eg. accidental double purchase)
Regrettably, we cannot offer a refund on the following items :
No refunds on FULL PERM items
No refunds on gift/nearly free items
No refunds on items with proceeds that go to charity
Instead, we are very willing to offer one time exchanges for other items in store in similar value.